Responsive Heading Example

Shipping & Returns

Responsive Heading Example

UNBALANCED FUTURE! Please note that our services are currently not available in all countries and cities. We are working hard to expand our reach, but if you do not see your country, city, or state in the list, please be aware that we are not currently able to serve you. We apologize for any inconvenience this may cause and hope that you will continue to check back with us as we work to bring our services to more locations. Once your payment has been authorized and confirmed, our fulfillment team will initiate the order processing. Please note that it may take 7-10 business days to process your order as we handle a high volume of orders at present. As soon as your order is shipped, we will send you a shipping confirmation email with the delivery details and a link to track your parcel online. Please allow some time for the tracking information to be uploaded. During checkout, we will provide you with an estimated delivery date. Once the carrier has conducted the initial scan of your package, our responsibility for the security and whereabouts of the package ceases. However, should you encounter any inquiries or apprehensions regarding the status or condition of your package, we encourage you to promptly communicate with us via our designated contact page. Your satisfaction remains our utmost priority, and we are readily available to address any of your concerns. Delivery may take anywhere from 10 to 30 days to reach you, depending on factors like customs clearance and transportation availability. Shipping days exclude weekends and holidays. Rural areas and PO Boxes may require additional transit time and will be shipped via ground delivery. For international shipments, it is important to note that any relevant taxes and duties are not integrated into the checkout total, as their calculation falls under the jurisdiction of the customs agency of the respective destination country. The customs agency will employ conventional channels, including postal mail, email, or telephone correspondence, to engage with the intended recipient. This engagement aims to expedite the resolution of any charges, thereby guaranteeing the successful delivery of your shipment. Regrettably, we must emphasize that we lack any authority or control over the taxation process, and as such, we cannot be held accountable for any additional charges that may arise. In the event that a package is returned to us due to factors such as non-claim, an insufficient address, or failure to pay customs duties and taxes, we will facilitate a refund via store credit. It's important to note that a shipping fee, which may vary based on the location, will be deducted to cover the return and handling costs incurred. We remain steadfast in our commitment to delivering the highest level of transparency and ensuring a seamless international shipping experience for our valued customers. At UNBALANCED FUTURE, we offer complimentary standard shipping globally to eligible locations. We want to make it easy and affordable for you to get the products you love, no matter where you are. Thank you for choosing UNBALANCED FUTURE for your shopping needs! UNBALANCED FUTURE reserves the right to cancel any order if it is unable to be fulfilled due to issues with inventory or other unforeseen circumstances. We apologize for any inconvenience this may cause and will do our best to find a satisfactory resolution for all parties involved. Return requests for items purchased from Unbalanced Future must be initiated within 7 days of receiving the product. Returns must be in their original and unused condition with the tags and packaging* intact in their original condition. Unbalanced Future reserves the right to refuse worn or damaged merchandise. A significant proportion of our store's inventory is classified under a "final sale" policy. This policy signifies that customers do not possess the privilege to initiate returns based on personal preferences or changes in their purchasing decisions. All orders pertaining to "Limited Edition/Personalized/Customized Products," as explicitly indicated, are considered final sale items. After an order for such items has been submitted, it is imperative to understand that no further modifications, cancellations, returns, or refunds will be entertained. Exchanges UNBALANCED FUTURE does not offer exchanges. We ask that you return the merchandise for a refund via store credit and place a new order for the preferred item(s) at your earliest convenience. Refunds If you receive a defective, broken, or missing item, simply contact us within 7 days of receiving your order. Upon successful completion of a quality assessment, we will proceed with initiating a store credit refund to your account. Subsequently, you will receive a confirmation email confirming this action. Please note that the processing time for this store credit refund may span from 7 to 15 business days. The store credit provided will remain available for your use in future shopping transactions, reflecting our commitment to your satisfaction. Please email us at support@unbalancedfuture.com within 7 days of delivery to initiate the return process. In order to be eligible for a refund, kindly submit an email containing the following requisite information: Please note: Shipping fees will not be refunded. 1. Order number 2. Concise explanation of the problem 3. Images depicting the concern

SCROLL UP
[]